October 19, 2019 (PH)
Ombudsman Malaysia, which is poised to replace the Public Complaints Bureau (BPA), is expected to be in operation in the first quarter of next year if Parliament passes the bill in December.
National Governance, Integrity and Anti-Corruption Centre (GIACC) director-general Abu Kassim Mohamed told FMT that the ombudsman, which is being fine-tuned based on similar bodies in other countries, is meant to enhance integrity and governance in addressing public complaints.
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Ombudsman Malaysia may come into operation by next March
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